Refund/Cancellation Policy

Cancellation Policy:

Check-In Time: 1200hrs – 2300hrs     Check Out Time: 1200hrs (next day)

Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, To be reconfirmed with the front office staff.

Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made.

Policy  terms and conditions:

For Peak Season, all reservations payments are non-refundable.

A full room rate will be chargeable for check in 0700 hours or check out after 1400 hours.

Guarantee by Online Payment:  Reservation is allowed to modify/cancel online on your own before 48 hours prior to the arrival date and no cancellation fees(payment gateway charges and taxes not included). For international travelers all time restrictions are calculated on Indian Standard time and not local time of their country of residence.

Cancellation/No Show Policy: Once a reservation is confirmed, please notify us by call or email of any cancellation or modification of the booking at least 3 days (48 hours) before arrival for individual bookings and 2 weeks before arrival for Group bookings in order to avoid a charge of 1 night’s stay to be imposed.

All guests must produce a valid passport or government issued photo ID with address upon Check-in:  In an event of a guest No Show, no refund is applicable for that day.

for all types of cancellations email hotelspices[at]gmail.com and mention the order id in the subject.