It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without an original copy of a valid ID, the guest will not be allowed to check-in. PAN Card is not acceptable as a valid ID card
Refund Policy :
When you are entitled for a refund as per our cancellation policy norms, refund shall be initiated within 72 hours of receiving the request and the payment would be credited within 7-14 working days via the same mode as used while making the booking. The refund amount depends on numerous factors such as the hotel's cancellation policy, time of cancellation and processing fees.
If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotels and you will be charged the cost of the whole reservation. &crlf; If you fail to check in on the first date but continue your travel plan to stay at the hotel, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto cancelled and no refund will be issued
The cancellation is free of charge 24hours prior to the date of arrival, after this time we charge you 100% the room rate as a cancellation
Hygiene and Conduct
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the hotel room in a good condition and maintain hygiene and cleanliness.
No Smoking Policy in the Lobby and reception area. We really take pride in keeping all our premises fresh and clean.
Pets are not allowed inside the property.